Bozza
Support
Write to us with a question, a bug or an idea.
For a bug, include your macOS version, your Mac model, the app you were dictating into, and what you expected to happen. Please do not send API keys or recordings.
Common questions
Bozza hears me but nothing is typed
Bozza needs Accessibility access to paste the text into the app in front. Open System Settings → Privacy & Security → Accessibility and turn on Bozza. If it is already on, turn it off and on again, then quit and reopen Bozza.
Holding the key does nothing
Bozza needs Input Monitoring access to notice the dictation key while another app is in front. Turn on Bozza in System Settings → Privacy & Security → Input Monitoring, then reopen Bozza. The key is right ⌘ by default; you can pick another in Bozza's Settings → General.
Bozza misses words or hears nothing
Check that Bozza has Microphone access in System Settings → Privacy & Security → Microphone, and choose the right microphone in Bozza's Settings. Bluetooth headsets send your voice at phone-call quality, so the built-in microphone usually gives better results. Add names and jargon to Vocabulary so Bozza spells them your way.
Which languages does Bozza understand?
Bozza's speech models cover about 100 languages. Pick yours in Settings, or let Bozza detect the language of each recording. Accuracy is best in widely spoken languages; Settings → Speech models lists the models with their published accuracy figures.
How do AI clean-up, Rewrites and meeting summaries work?
They are part of Bozza Pro and use your own API key from Anthropic or OpenRouter, which you paste into Settings. Bozza asks for your permission before the first request. Your text goes straight from your Mac to that provider, so usage is billed by them to your account.
How do I cancel Bozza Pro or ask for a refund?
Bozza Pro is an App Store subscription, so Apple manages it. To cancel, open the App Store, click your name, then Account Settings → Subscriptions → Manage, or use apps.apple.com/account/subscriptions. Cancel at least 24 hours before the period ends to avoid the next charge. Refunds go through Apple at reportaproblem.apple.com.
How do I delete my data?
Everything Bozza keeps is on your Mac. Delete single dictations or meeting notes in the app, or everything at once with Erase everything in Settings → Account. Deleting Bozza removes its folder too. Read the privacy policy for the details.
What do I need to run Bozza?
A Mac with Apple silicon and macOS 14 or later. Bozza downloads its speech model during setup, so you need an internet connection once; after that, dictation works offline.